How to Choose an Installer for Residential Turf in Phoenix

So, you’re considering the switch to residential turf in Phoenix – fantastic! It’s a game-changer for busy lives and thirsty landscapes. Now, while we’re passionate about artificial grass, we’re even more passionate about you loving your new lawn. 

That begins by choosing the right installer. This guide equips you with essential tips, clear questions to ask, and insider knowledge to navigate the process confidently.  Remember, we’re here to support you every step of the way, so if you need any more help, message us anytime. 

How to Choose an Artificial Grass Installer

High-quality residential turf in Arizona can last anywhere from 8 to 10 years or even longer. It also has a significant upfront cost, so you don’t want to rush the decision. 

Look Beyond Years in Business

While years in business indicate experience, it’s not the whole picture. Ask about their specific project portfolio:

• Similar Projects: Have they handled projects comparable to yours in size, drainage challenges, or specific use (pets, putting green)?
• Examples & References: Request detailed examples and references for projects similar to yours. Talking to past clients firsthand builds trust and insight.
• Industry Certifications: Getting certified by authorities like the Synthetic Turf Council (STC), ISO, and IPEMA requires adherence to rigorous standards and a commitment to quality.

Scrutinize Their Installation Process

Don’t just ask “how many installations have you done,” ask “how do you handle X?” Probe into each step, including their:

• Artificial Turf Products: Ask them to list the products they typically use for projects like yours, along with the manufacturer. Why do they use these products? What materials are used to produce them?
• Site Assessment: Do they conduct thorough drainage and soil evaluations to ensure proper foundation and longevity?
• Preparation: How do they handle excavation, weed control, and base layer installation? Do they use high-quality materials and proper techniques?
• Finishing: What specific methods do they employ for cutting, seaming, and infill to ensure a seamless, natural-looking finish?

By focusing on understanding their process and encouraging them to elaborate, you can get a far richer picture of their capabilities beyond simply the number of installations they’ve completed.

Bonus Tips:

• Read online reviews on independent platforms like Google, HomeAdvisor, and Angie’s List, but also check for complaints with the Better Business Bureau (BBB) to get a balanced perspective.
• Request a written warranty covering workmanship and defects for at least 5-10 years. Reputable companies stand behind their work and the artificial grass products they use.
• Verify licensing and insurance. At the minimum, look for a residential contractor license, general liability insurance, and worker’s compensation. Don’t risk working with unlicensed or uninsured companies.
• Beware of “too good to be true” pricing. Remember, quality materials and expert installation come at a cost. Prioritize experience, reputation, and proven results over bargain offers. 
• Avoid high-pressure sales tactics. A confident installer provides information, answers questions, and respects your decision-making process. Don’t be pressured into signing on the spot.

Book a Free Consultation

We hope this overview has reinforced the importance of vetting installers thoroughly when investing in artificial grass. If you need more help, please reach out to our team here at Phoenix Artificial Grass Pros. 

We welcome the opportunity to answer your questions, discuss project scopes and specifics, and show you samples so that you can make the most informed decision. Contact us today by sending us a message or calling 408-317-0931 to get started.